New Legislation from Welsh Government

Face coverings are mandatory in indoor public places across Wales 

Face coverings: guidance for public

  • Please wear a suitable face covering when you visit Gwyn Hall, in line with government guidelines
  • When seated in our cinemas you will be socially distant from other customers, and you may remove your face covering to enjoy food and drinks.

Test, Trace, Protect

  • Contact details will need to be taken when booking tickets for the cinema and on arrival, when using our cafe, to support the Test, Trace and Protect programme.

A safer space

  • We’re staggering the show start times to reduce queues and operating safe queuing measures with floor markings and cinema staff support.

Safer buying

  • We recommend you book online for a contactless experience with all ticket checks conducted visually or using a scanner device.
  • We’re offering a range of cinema food and drinks, with contactless till payments.
  • We have increased our contactless limit to help you buy safer.

Enhanced cleaning throughout

  • We’ll have more frequent and more thorough cleaning routines throughout the cinema, with extra controls in all toilet facilities.
  • Stations offering sanitising gels with our compliments will be available at allocated points.
  • And we’ve invested in professional deep cleans of all our centres, in readiness for your safe arrival!

In the care of a well-trained team

  • All of our staff have been trained on the new safety and hygiene measures.
  • Colleagues will be equipped with personal protective equipment – including face coverings and gloves, for use when required.

Click or tap below for more information

Click or tap to read the latest guidance for staying safe whilst attending our Cinema.Click or Tap to find out the latest news on our Theatre programme

To keep everyone safe, we’ve made changes to some of our facilities

Toilets and hand washingCaféCinema Flyers
Our toilets and hand washing facilities are open to cinema customers only .The Kiosk will be available for popcorn and drinks.These are NOT available. Access listings via our website.





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